![]() ![]() Even if you back-level the code, the phone is going to get the upgrade forced back down to it by Microsoft. ![]() Keep in mind that we (the customer) haven't been given control to disable automatic firmware upgrades from Teams Admin Center. It seems pretty obvious to me that the common thread between Poly, AudioCodes, and Yealink phones is the Teams app code itself, not the base firmware. I know the AudioCodes C450HD runs Android 7. Of course every manufacturers firmware is different. Last week, MS engaged Poly support believing it to be their problem for some reason.as if it's a base firmware issue rather than a problem with the Teams app code itself.Īs I understand it, the base firmware is "owned" by the phone manufacturers. ease reach out to your TAMs, support engineers, whoever you can and push for greater visibility of this issue! We've had a case open for a month now and getting pretty much nowhere. ![]()
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